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ICT Support (SLA)

We are prepared to provide fast and reliable ICT maintenance service. Our capabilities spread across numerous ICT technological dimension from electronic, radio and satellite communication to ancillary services that covers electrical system, power back-up generators and UPS and as well as cabling services. Our depth of capability reaches the know-how to handle up to component repair and system overhaul. We are one stop centre for your ICT maintenance needs.

Our maintainance and support jobs include :

We can perform diagnosis on your computer to determine the problem on your computer, and make sure it is up and running in no time. We determine if the problem is a hardware issue or a software issue, so there is no need to worry about the type of problem you are having. You can leave that to us.

If you are not feeling confident on installing particular software, or you suspect the configuration is not correct, we can correct it for you.

Having too many crashes on the computer? Then your computer probably needs a cleanup. We can efficiently perform cleanup on your computer, and to ensure that no data is lost, we also backup the data for you. If your computer is going too slow, we can also perform a series of System tune-ups to make sure that your computer is rid of legacy software components, so to get the most out of your computer’s speed.

We can offer advices on buying a computer, to suit whatever budget and needs.

Most of the time, when you buy a computer from a supplier, you do not have all the software you need to get your system going. For example: office applications, photo-imaging applications, and educational software. We are able to obtain software for you and install it. We can also instruct you on the best way of getting the most out of these applications..

Computer infections by virus are growing increasely with the popularity of the internet, and the ease in which virus can spread. Installing an Anti-virus program will help in securing your PC so that you will suffer less downtime, and avoid losing important documents.

An increasing important uses of a PC is the ability to go on the internet. We are able to advise you on the numerous package available, and when the decision is made, install and configure everything for you. We can also install software firewall on customer’s request to protect your computer against attacks on your computer via the internet.

Spyware are malicious programs that are installed onto your computer by a third party either by visiting suspecous websites or by programs installed onto the computer. Spyware can log everything you have typed onto your computer, including banking details and security passwords. They can be a source of constant pop-up. They can also cause the system to be unstable. We can remove those spywares and put preventive measures in place to avoid further spyware from getting into your computer.

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