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Managed Services

SNS Networks Managed Service Solutions, namely ManageIT, support high value service providers and managed service providers can leverage the solutions to reduce time to market and time to revenue. With the help of the business transformation services developed and delivered by ManageIT, hundreds of MSPs have evolved their businesses beyond the strictly reactive, break-fix model to one that proactively anticipates and prevents failures.

Available in a Software-as-a-Service model or as an on-premises platform, ManageIT is a complete remote monitoring and management solution that automates your IT services and scales to fit your business.

ManageIT delivers three tiers of powerful management capabilities

— Core, Remote Support and Remote Environment. These allow you to tailor your service delivery to deploy the most cost-effective approach.

Only ManageIT offers the flexibility of both agent- and probe-based network monitoring

— allowing you to select the most efficient way to monitor your customers’ devices.

Lower support costs by creating, managing and enforcing standard environments for desktops across all of your customers from a single management console.

Articulating the value of delivered services to customers is imperative. ManageIT’s intuitive tactical reports and a robust suite of business value reports deliver a complete reporting solution.

Quickly create role-based dashboards and views that satisfy the different needs of your technicians and your customers.

Rapidly deploy remote monitoring and management to customers. Apply standard monitoring policies using ManageIT’s innovative customer configuration and deployment technology.

Decrease truckrolls and increase revenue with the ability to access and remediate PC and server issues remotely — without interrupting the user.

Efficiently pursue all business opportunities regardless of the operating systems being run in the network environment.

Designed to facilitate aggressive growth, ManageIT seamlessly scales from a handful of customers to thousands of customers with thousands of devices.

With seven possible device states available in the All Device View, ManageIT helps technicians to understand the nature of specific device problems.

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